Jeff is always available helpful.
I love the fact that CFG is an independent agency. They have a ton of companies and can move me if the rates go up. With 4 young drivers in the house, that is great! Thanks to Jeff and his staff!
I love the attention to detail and the fact that when I call with an issue they get right back to me. I know that I’m being taken care of an feel like a priority.
We have been very satisfied with the service from our agent at CFG. Keep up the great work!
Very skilled people . Communicates well, presents options that we can select from . Makes important suggestions that we can evaluate before it's a problem
Jeff has always been great to work with and has always been a great advocate for my family.
Always personal service and last time in the office one of the reps mentioned an alternative to our Medicare supplement which will save us about $600-700 a year!
I was looking to change auto insurance so I called Central Financial Group and talked to Austin he found me a better plan or less money he was real professional and very helpful I would recommend Central Financial Group to anybody
Dori is awesome! Always available to answer my questions and help us with claims!
Dori always has the answers to my questions and answers them quickly. She is upbeat, positive, and friendly. I enjoy interacting with her. Should anything relating to my home or car pop up I know I can always call/ email Dori and that truly gives me peace of mind.
Dori is the most responsive agent that I have ever had.
Dori has always been there if we had a problem or question. She understands the term CUSTOMER SERVICE! I highly recommend her as your agent. Thank you for all you have done for us.
We love that our agent Dori gets to us right away and we don’t have to wait when we have questions. Dori is great , thanks for everything you do
Dori has always been very helpful in responding to any questions and always got back to me as quick as possible.
Very friendly and very knowledgeable always there to help you with your needs
Every time I need something, Dori is right there and has the information I need in a moments notice!
Cracked windshield repair was smooth and done right with no charge to me or claim against my policy.
Agent is always available when you have a question or concern
You took the time to reach out to set up a meeting and go over our current coverage to make certain nothing had changed and that we were still covered adequately. We feel confident we are getting the best bang for our buck. Thank you!
I appreciate you helping me getting a claim resolved. Had a disagreement with adjuster and you didn't take sides but contacted and got them to resolve our differences. Shows you care about your clients , not just the $.
We love working with Andy and Grant. They are very responsive to our questions.
Jeff is always there to answer all our questions and hep with other needs..
speedy, efficient service
Agent, Jeff Lawler and his support person, Joane Ramsey have been excellent to work with. Kristen Williams, who has been handling payments to us for claims (out of Lansing,MI.) has also been extremely responsive and pleasant to work with!
Working with Dori on my insurance is the easiest and most pain free way to get insurance. She knows pretty much everything there is to know about insurance and what I need in order to make sure I’m covered.
Central Financial Group has been quick, smooth, and easy to work with. When you're a business owner, like myself, having a company with these qualities goes a long way!
Above expectations in service and product choice. Already referred Dori!
Dori Is AWESOME!
Always quick to respond and willing to explain and help with anything
Dori Jansma has always been timely and focused on satisfying our insurance needs. I am a very demanding customer and Dori responds with a positive attitude and great products at fair prices that help us manage risk effectively from an insurance perspective. She is very relationship focused and that is important to us.
Great personal experience with my agent Dori Jansma.
Dori jansma is the best insurance agent ever she goes far beyond what she needs to
Great people to work with!
Very responsive and wonderful client care.
The people are great to work with at Central Financial Group and the service is the best. I would recommend anyone to work with Central Financial Group.
Great Service from Jeff and his team. Very prompt and knowledgeable.
I appreciate working with an independent agent who shops my account and understands the coverages. OEM parts are important to me and I appreciate knowing my truck will have original parts if needed. Jan Goode is great to work with!
Patience when waiting for closing to occur
The rep , Jeff Lawler, has been very complete in his service to accommodate the transfer from Nationwide to Central Financial Group--attent to every detail. Also the fact we have known his assistant, Joanne Ramsey for 25 years (sons played hockey together) helped cement the relationship Jeff has created.
Thank you for all your help!
Dori has been very responsive and answered all of my questions. I feel I am protected very well with my current policies.
Dori improved my home owner coverage and saved me money in the process. She answered all of my questions thoroughly which increased my trust. I look forward to a long relationship.
Great service by the agent.
On top of all my needs
Jeff seems to always be around when I need him! They are very responsive and their rates are always competitive. I recommend them to everyone I can! Thank you for all of your help covering our family! I appreciate you and your entire team! ”
Jeff seems to always be around when I need him! They are very responsive and their rates are always competitive. I recommend them to everyone I can! Thank you for all of your help covering our family! I appreciate you and your entire team!
Responsive and always helpful, we can trust you to set us up with the policies that are best for us.
Always available to answer questions and provide feedback.
Jeff and Central Financial Group have always been very responsive when we’ve had a question or needed to know if we had the right coverage. When we have had a claim, Jeff has always been there to make sure the process moved forward as smooth as possible. When a bad storm comes through our area, we can always count on him to check in on us. We have worked with Jeff for more than 20 years and have never been disappointed. We trust him.
They care about your needs and are usually readily available. They try to custom fit what is appropriate to you.
I have used Jeff for many years now. I consider Jeff a Trusted advisor for my insurance needs.
Quick response time and helpful, friendly service
Very Knowledgeable
When I have questions, they are always answered right away. They are either taken care of immediately, or someone gets back to me right away with the answer. I really appreciate that!
Jeff is very knowledgeable and responsive to all our questions. He provides great customer service.
Jeff has been great to work with and very helpful and patient with my questions.
Always quick to respond and answer my questions. Issues taken care of quickly.
Jeff Lawler and his team provide a service level that is over the top. For years Jeff has taken care of our family and he personally takes an interest in getting the right coverage and the right service when we need it. Jeff is like family and I consider him a key part of my financial picture.
Prompt service
I found Jeff Lawler and all of the Central Financial Group to be very experienced in matching my needs to the insurance that they has provided us. HIs staff is very responsive and courteous. Premiums are very competitive .
Ben Dreyer took the time to ask the right questions, accurately assessing our needs, to ensure my family was properly insured!
Amazing customer service!! Peace of mind knowing they will be there for my company when I have any questions.
When we did have a claim sent in we received our payment very quickly.
Best rates and service! Thank you Jan for taking such good care of my insurance account!
Jan always responds quickly to my emails and is always very helpful. She is also very friendly and knowledgeable regarding our insurance needs.
i have always felt like my insurance needs are in capable hands, with my home as well as multiple vehicles. we have had a few towing claims over the years, as well as a deer strike with one of the vehicles this year, and everything was handled timely and professionally.
Great company! Quick, efficient response after the Iowa Derecho. Thank you!!
At Central Financial we always get very quick and accurate quotes. Jeff and his staff are very friendly and professional to work with, I would recommend them to all my family and friends!
Very kind and prompt.
Very friendly, answered all questions and prompt service. Thank you!
Prompt feedback to customers, good pricing and application of available discounts, and great personal relationships.
Jeff and his team (Jan) are very responsive when a claim is filed. They are professional and treat me with care and respect.